Refund policy

Thank you so much for supporting Mahjdiva! We are truly grateful for your purchase and so excited to be part of your mahjong journey. We hope you love your new Mahjdiva pieces as much as we loved creating them for you.

Please take a moment to review our shipping and fulfillment policy below for important information about order processing, shipping, and delivery.

 

EACH MAHJDIVA PURCHASE IS CONSIDERED FINAL SALE!

At this time, we are unable to accept returns, exchanges, or refunds. We are also unable to accept returns for reasons related to personal preference, color variations, a change of mind, or when an item does not meet individual expectations.

If your order arrives damaged or is lost in transit, please contact us at mahjdiva@gmail.com as soon as possible. We will be happy to work with you to resolve the issue.